Artificial Intelligence in Business: Balancing Risk and Reward

How to achieve unprecedented outcomes through control and collaboration

Highlights from the paper | 3:10

Safe, ethical, and effective AI

AI technology is evolving faster than expected and is already surpassing human decision-making in certain instances. And sometimes, in ways we can’t explain. While many are alarmed by this, AI is producing some of the most effective and dramatic results in business today.

But there is a downside. Using uncontrolled AI for certain business functions may cause regulatory and ethical issues that could lead to liability. Optimizing AI for maximum benefit requires a new approach. This paper considers recent advances in AI and examine how to balance safety with effectiveness through judicious control over when to use “transparent” vs. “opaque” AI.


Artificial Intelligence in Business: Balancing Risk and Reward

Get the White Paper

Related Resources

88% of consumers demand businesses be transparent in deploying automated bots
Practical ways in which AI can help win, retain, and grow your customer base
Commonwealth Bank of Australia: optimizing relationships with decision management