Church Mutual transforms insurance operations with Pega
Discover how workflow automation increased operational efficiency by 200%, freeing Church Mutual to focus on what matters most.
Church Mutual has been insuring religious institutions for more than a century, helping them recover quickly from natural disasters and other disruptions. However, with legacy systems holding them back, they needed a solution to streamline their operations and eliminate inefficiencies.
They used Pega to drive outstanding results:
200% efficiency improvement: Increased efficiency by automating 95% of renewal policies, reducing manual intervention.
Streamlined processes: Integrated workflow automation across policy issuance, maintenance, and changes – eliminating bottlenecks.
Faster service: Enabled quicker response times for communities impacted by disasters, allowing customers to focus on their missions instead of their insurance.
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