Session Replays
DEMO: Real-World Solutions in the Flow of Innovation
Alexei Ivanov, Government Chief Technology Officer, Pega
Witness the transformative power of Pega’s cutting-edge generative AI (gen AI) solutions, designed to propel government organizations into a new era of efficiency and innovation. Join us to explore how Pega is turning the promise of AI into practical, real-world solutions that are revolutionizing government operations. Discover how you can ride this wave of innovation to achieve unprecedented levels of efficiency and service delivery.
Government Cloud and Compliance: What’s Next and What Will It Mean for You
Amanda Barnes, Senior Fellow, Government Products, Pega
Alexei Ivanov, Government Chief Technology Officer, Pega
Hear how Pega is investing in government cloud solutions.
In this session, we’ll discuss:
- Pega’s strategic roadmap for the future of government cloud computing
- The impact of our FedRAMP High Authority to Operate (ATO) certification
- How Pega’s certification investments can lead to faster and simpler deployments and cloud migrations
Learn about Pega’s plans to integrate state-of-the-art generative AI capabilities into Pega Cloud for Government and how these innovations will enhance your operations while maintaining our commitment to security and compliance.
Improving Federal Workflows with Automation and Low-Code Tools
Alex Griffith, AFS Technical Architect and Pega Growth Lead, Accenture Federal Services
Brendan Means-Koss, System Architect, Federal Bureau of Investigation
Elizabeth Sickler, Unit Chief, Federal Bureau of Investigation
Automation is a transformative force for government agencies striving to improve efficiency while fostering innovation. This panel will explore how leveraging advanced automation technologies can empower agencies to streamline operations, enhance service delivery, and drive mission success. Attendees will gain insights into best practices and case studies, including the FBI’s program to modernize its process automation system to reduce costs, move toward paperless processes, and more effectively share real-time information across systems. Join us to discover how automation can serve as a catalyst for change, enabling government organizations to meet their objectives more effectively and efficiently.
Session sponsored by: Accenture Federal Services
Accelerating Delivery for Business Driven Outcomes: Delivering Value without a Mind Reader
Andrew Haggard, Solution Architect, srcLogic
Government Elite Pega Partner srcLogic will demonstrate how small, focused, agile teams expertly elicit and deliver specific business outcomes to transform government operations. Learn which tools and processes consistently enhance delivery, time-to-value, and business outcomes by engaging stakeholders and obtaining their continuous feedback. srcLogic’s Pega program teams deliver the compelling user experience and enthusiastic adoption that are critical to program success by incorporating human-centered design, citizen development, intuitive User Interface, and more.
Session sponsored by: srcLogic
Accelerating Governments’ Modernization Journey with GenAI Blueprint
Don Schuerman, Chief Technology Officer, Pega
In the rapidly evolving landscape of government technology, legacy systems often become costly and cumbersome, hindering innovation and efficiency – and preventing agencies from delivering on their missions. For too long, legacy modernization has been slow and expensive, often failing to deliver on promised value. Pega GenAI Blueprint applies AI-driven insights and powerful automation to empower government agencies to refresh and retire legacy systems, removing risk and cost while creating modern, cloud-native applications and experiences for their employees and constituents.
Attendees will gain practical knowledge on harnessing GenAI Blueprint capabilities to optimize systems and workflows, achieve operational excellence, and foster a more agile and future-ready government IT environment.
Charting the Constellation: Sharing Insights from Deploying Pega’s New UI Architecture
Philip Isbouts, Pega UX Specialist, Ernst & Young LLP
Irv Román, Senior Manager, GPS Tech Consulting, Ernst & Young LLP
Pega’s newest user interface (UI) architecture, Constellation, was designed to create a more streamlined and flexible user experience. EY teams share valuable insights based on implementing Pega’s Constellation design system at both government and commercial clients. These projects improve user interfaces, leading to efficiencies and improving the customer experience. Learn key strategies for evaluating your use of Constellation.
Session sponsored by: Ernst & Young LLP
Agency Enablement in Action: From Learning to Certification to “Pega”thon 2024!
Bob Smith, Principal Client Success Manager, Pega
Hear about the potential to steer a program or client journey from the early days of low code to being fully enabled and controlling their own destiny. Rallying around a new set of tools and approaches to drive change is never easy but it can happen when you make transformation a team sport.
Maximizing Pega Success in Federal Projects: Strategies for Long-Term Success
Jessica Blackwell, Pega Certified Business Architect, Sky Solutions
Jack Cochran, Solutions Consultant, Sky Solutions
Jay Hysenbegasi, Principal Architect, Sky Solutions
Navigating the complexities of federal projects requires a strategic approach that integrates Pega’s powerful capabilities with proven best practices. In this session, we will explore how to leverage Direct Capture of Objectives (DCO) for accurate requirements gathering, implement Agile methodologies to enhance project adaptability and focus on improving both user experience (UX) and total experience (TX) while ensuring 508 compliance.
We’ll also discuss the benefits of developing reusable assets to promote efficiency, modernizing business processes to streamline operations, and aligning business and IT goals to achieve holistic success. These experiences will be illustrated through examples from grants management at DOJ, appeals management at CMS, and eligibility case handling at SSA, among other federal agencies. Attendees will gain practical insights into driving successful Pega implementations in the federal space, focused on sustainability, scalability, and long-term impact.
Session sponsored by: Sky Solutions
Reimagining the Speed of Development for Government at the IRS: Accelerated Approach to Building with Blueprint and DCO
Justin Hissong, Member and Principal, Stratosphere Consulting
Sashi Iyer, Technical Advisor to the Director of the Enterprise Case Management Office, Internal Revenue Service
Lou Ann Kelleher, Director, Enterprise Case Management, Internal Revenue Service
Kerri Hansen, Program Manager, Collection Policy - Employment Tax, Internal Revenue Service
With the integration of Blueprint, the value of Direct Capture of Objectives (DCO) is more apparent than ever. This session will explore how teams, starting with a Blueprint, can rapidly begin building and refining solutions using DCO - an approach that has become the preferred delivery method for the entire ECM program at the IRS.
We’ll discuss the end-to-end process, from ideation to initiative launch, and how the ECMO Orientation team ensures each project is set up for success. This session will include insights and discussions on how DCO accelerates delivery and drives outcomes across the organization.
Session sponsored by: Stratosphere
