See how Siemens Global Business Services (GBS) revolutionized its order management and enhanced efficiency, scalability, and digitalization with the Pega Platform.
By leveraging Customer Decision Hub, the bank reduced the time needed to design, build, and deploy next best actions (NBAs) to customers, allowing for more agile responses to market dynamics and customer behavior.
First Citizens Bank founded in 1898 with just $10,000 in capital, it now offers a range of general banking services. First Citizens has never forgotten that for its customers, financial decisions are life decisions.
All Customers Case Study How Bupa is transforming healthcare as we know it Implemented a 360-degree, unified view of the customer Saw more than 50% uplift in delivery efficiency Over 127 next-best-action recommendations live in Pega Customer Decision Hub “We've freed up a lot of human time. That…
The U.S. Food & Drug Administration’s (FDA) Center for Device & Radiological Health (CDRH) improved support for the medical device review process through an enterprise modernization initiative.
Booking.com is on the journey of enabling connected trip experiences for travelers across the globe by transforming customer interactions with service agents to be efficient, productive and effective.
Learn how this pre-sales process allows EDF call center advisors and client prospects to obtain personalized offers and price estimates fast via self-service.
Find Pegasystems offices and contact information for our more than 30 locations in North America, Europe, the Middle East, Asia Pacific, and South America.