When: July 19 2:00pm EDT - July 19 3:00pm EDT

Vodafone IT was facing pressure to deliver new solution capabilities, faster, as competition increased. Unable to meet this demand, Vodafone envisioned a platform that would empower business users to “self-serve” and create solutions with minimal IT support.

In this discussion, learn how Vodafone empowered in-house citizen developers to build a guided troubleshooting tool in just 4 months, improving time-to-market by 50% and NPS by 18%.


Jon Smith
Senior Manager, UK Enterprise IT, Vodafone UK

Ro Chopra
Automation & Data Domain Manager, Vodafone UK

Ken Benner
Industry Market Leader, Communications, Pegasystems


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