Pega Robotic Automation
Pega Events

Crash Course: Robotic Automation Done Right

Session #1: RPA 101

  • Tuesday, November 27, 2018
  • 10:00 AM CET

Why do up to half of initial robotic process automation (RPA) projects fail, and many more fall short of expectations? What does it take to deploy RPA the right way, starting right now? Whether you need a reboot or are just ramping up, our experts will tell you everything you need to know to become an RPA success story, not a statistic.

Join us for this webinar to learn:

  • Which real-world processes and tasks can be handled by bots – and which can’t
  • The differences between robotic process automation (RPA) and robotic desktop automation (RDA)
  • How you can maximize your robotics investment with a blend of both



Francis Carden

VP, Robotics & Transformation, Pega

Francis Carden was one of the original founders of OpenSpan, a Robotic Automation and Workforce Intelligence company that was acquired by Pega in 2016. Francis is an active industry speaker and guest columnist, providing expertise in how to leverage automation to drive human capital optimization and enterprise transformation in the customer-facing areas of enterprise.

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Ying Chen

Head of Product Marketing, Pega Platform, Pega

As the Head of Product Marketing for the Pega Platform, Ying Chen leads the strategy, positioning, and go to market for Pega’s industry recognized platform for digital transformation. Ying comes to Pega with more than 10 years of software product management experience leading Fortune 500 organizations and VC-backed startups with varying software development methodologies to deliver award winning product solutions and enabling enterprises to make the leap from water fall to Agile. Ying holds an MBA from Boston University Graduate School of Management and a Bachelor of Science from Carnegie Mellon University.

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More from this series

Session 2 | Nov 28, 2018

Discover how RPA can transform customer engagement and create flawless end-to-end experiences.

Session 3 | Nov 29, 2018

Join us to learn how different organizations are using RPA to get real results.

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