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Pega Events

Pega Infinity Experience: Customer Service

  • July 02, 2019
  • 1:00 - 2:00 PM EDT

Experience a LIVE DEMO of how Pega’s AI-driven Customer Service applications help you drive optimal experiences and outcomes with your customers, partners, and own employees by:

  • Making your junior customer engagement workers as good as your tenured ones
  • Driving end-to-end journeys across your front-office engagement center and back office fulfillment
  • Enabling seamless omni-channel experience via chat, virtual assistants, bots, & more
  • Driving AI-enhanced interactions with natural language processing and Next Best Action

Speakers

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Eric Ryan

Director, Solutions Consulting, Pegasystems

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