How AI can increase customer engagement
Configure a business logic independently - without the need of IT skills
Everyone is talking about AI and customer centricity and how to orchestrate interactions intelligently across all channels.
By selecting the next best action for each individual, you can personalize offers and messages in real-time for each customer and optimize their value to your business.
In this webinar, you’ll learn
- How business professionals can build decision strategies without IT involvement
- How those strategies can be extended across channels and customer experiences
- How Next-Best-Actions can be used to balance customer and business needs.
Look forward to a practical, clear presentation including a live demo of the Pega Customer Decision Hub.