Incessant Solutions Showcase
Incessant Technologies, an NIIT Technologies’ company and a Pega partner for over 8 years, helps global organizations realize their Digital Integration goals through the agile delivery of enterprise iBPM solutions. Incessant’s Pega Practice has unmatched certification levels in the industry, thereby providing highly experienced teams on customer engagements. With 200+ successful BPM implementations and a proprietary software delivery methodology, Incessant delivers significant value to customers through the delivery of business applications on the Pega 7 Platform, innovative go to market solutions and Pega 7 upgrades.
Incessant’s parent organization, NIIT Technologies, is a leading global IT solutions organization servicing customers across the Americas, Europe, Asia and Australia. The company services clients in travel and transportation, banking and financial services, insurance, manufacturing and media verticals, offering a range of services including Application Development and Maintenance, Infrastructure Management, and Business Process Management. Focused on Digital Services, NIIT Technologies is helping businesses design agile, scalable and digital operating models.
iPCD | Pega 7 Continuous Delivery
A Continuous Delivery Framework that uses Case Management to orchestrate best practices and processes to manage your entire release. The Framework provides end to end release governance, captures key quality metrics within the case across all environments and automates manual steps in the deployment process. Additionally the solution provides integration with common DevOps tools when combined accelerates your Pega 7 program delivery.
Traveller Next Best Action | Real-Time Interaction Management (RTIM) delivering Contextual Personalization for the airline industry
Customers have changed behaviours, they have greater expectations in today’s ‘always on’ world and the airline industry faces the dichotomy of Customer versus Passenger. Building on NIIT Technologies 15 years of working in the airline industry, Incessant uses Pega Decisioning Hub and Next Best Action to provide tailored interactions to customers. These interactions combine Marketing Sales and Service Interactions, driving higher levels of customer service and greater revenue per customer.
iCLEAR | Pega Production Support Platform
A unique collaboration platform for support engineers, administrators, and business users that are responsible for Pega applications in a production environment. iCLEAR provides greater transparency and control over production issues, improves turnaround time to process failed transactions, provides a mechanism to self-heal incidents and ultimately reduces application support and maintenance costs. iCLEAR is used by one of the UK’s leading Financial Services Company to manage Pega Production Support for one of the largest Pega implementations.
iBVT and iACT | Business Value and Application Conversion Tools for Pega Upgrade Initiatives
Incessant’s Business Value Tool assesses the ROI and benefits of upgrading applications built on earlier versions of PRPC to Pega 7. The Application Conversion Tool inspects existing applications and estimates the upgrade effort, upgrade risks as well as mitigation actions and a migration roadmap to upgrade to Pega 7.