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Coforge (Previously known as Incessant & RuleTek)

The Digital Process Automation Practice from Coforge, is powered by its two legacy subsidiaries – Incessant Technologies & RuleTek who are now part of the Coforge family. The DPA practice brings unmatched expertise in assisting global organizations to achieve their digital process automation goals and revolutionize their customer’s experience.

With unmatched certification levels in the industry, highly experienced teams and over 300+ successful customer implementations and a suite of Pega Platform productivity solutions, we deliver significant value to customers in Insurance, Banking & Financial Services, Government, Manufacturing and Travel.

With our unique and combined expertise in the Pega Platform, we provide CRM, Case Management, RPA, and Decisioning solutions that transform organizations into the digital businesses of tomorrow.

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Insights & Expertise

Our unique expertise helps you transform your organization and revolutionize your customer’s experience.


Coforge achieves a new milestone in expanding Pega talent ecosystems

With 100 CLSA’s Pega Certified Lead System Architects, you’ll get trusted and experienced advisors to lead your Pega Platform implementations.

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Continuous Delivery Orchestration for Your Pega Platform

Watch this video to learn how to accelerate the delivery of new Pega features and functionality with iPCD.


Building a Customer Experience Layer Cake

Watch this video to learn how to accelerate the delivery of new Pega features and functionality with iPCD.

Data Sheet

Digital Process Transformation Practice

Incessant & RuleTek bring unmatched expertise in assisting global organizations to achieve their digital process automation goals and revolutionize their customer’s experience.

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Pega Infinity - The Real Next Generation Platform

Read the advantages of Pega’s unified platform in an IoT scenario.

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Services & Solutions

Virtual Lead System Architect

Virtual Lead System Architect is a robotic process that performs a detailed review of Pega applications remotely.

RAPID – Optimize Work Orders

RAPID is a single point solution uniquely designed to optimize the prioritization and dispatch of work orders. By leveraging Pega’s Field Service Management system the solution provides automatic creation and real time analysis of work orders.

Coforge Contract Management framework allows users to intelligently assemble, publish, and orchestrate the lifecycle of use-case specific documents with ease. DocuSign and mobile ready!

Coforge has created an integrated Pega Case and Content / Document Management Platform using Alfresco. Harnessing the power of Pega Case Management Platform with Alfresco’ s Enterprise Content Services, the framework enables Case Worker’s to seamlessly manage both cases and associated documents, ensuring compliance and governance requirements are met.

Enabling continuous delivery with solutions and processes that move applications quickly from development, through to testing and then rapid deployment.

Pega Cloud Migration and Upgrade Service Offering

Get the maximum ROI from your Pega investment. Coforge have a plan and the expertise to help you migrate to the cloud of your choice and upgrade to get latest features of the Pega PlatformTM right sized for your business.

Pega AI Chatbot

Significantly reduce call center waiting times with our new Pega Chatbot Service Offering. It can be delivered in 4-6 weeks and take care of over half of customer queries without human intervention.

Insurance Smart Quote

This solution brings objectivity to insurance underwriting and facilitates fact-based, predictable, and self-learning decisions to improve business efficiency.

SMB Assistance Loans

A flexible platform for banks to originate loans to SMB’s at scale and in compliance with changing government policies.

Grappling with the LIBOR transition?

Coforge is supporting businesses achieve a seamless LIBOR transition.

Pega Blockchain Solutions

Integrate with Blockchain to support your KYC process and e-Checks.

Customer Success

Case Study

Enabling Intelligent Operations

Learn how switching from a manual customer service agent base to an automated one helped reimagine the customer experience through omnichannel capabilities.

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Case Study

Automating Underwriting for a Leading Insurance Provider

Incessant re-engineered the underwriting/pricing model for a leading insurance provider by introducing a model that was made more sophisticated in its approach to risk selection/pricing.

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Case Study

Streamlining Case Management for a Leading Financial Services Group

Incessant, alongside Pega, was instrumental in the strategic implementation of the Client's multi-million dollar Enterprise Case Management program being built on the Pega’s Case Management software.

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Partner Spotlight Talk: Delivering Digital Transformation in Insurance


Reimagining Insurance Digital Transformation

Upgrade Solutions

The DPT practice’s Pega Centre of Excellence (COE) has comprehensive capabilities in strategy design, implementation, and testing to help clients effectively mitigate any risks in upgrading Pega applications with a robust three stage upgrade methodology – Prepare, Execute & Stabilize.

The DPT practice has developed proprietary accelerators and tools for a successful Pega upgrade with minimal risk and accelerated go-live timeframe.

  • iBVT: A Business Value Tool to assess the benefits of new Pega Industry Solutions for existing Business Processes built on earlier versions of Pega
  • iACT: The Application Conversion Tool, in harmony with iBVT, suggests a feature-based migration roadmap for Pega 5.x/6.x to Pega 7 along with benefits and associated trade-offs
  • iCLEAR: A Production Support framework to provide common error logging, handling and reporting mechanism for Pega applications

Why choose Coforge for your Pega upgrade?

  • Exemplary track record in deploying Pega implementations into production
  • The DPT practice’s proprietary industry solutions are successfully upgraded to Pega 7
  • Global delivery capability to help clients seamlessly upgrade to Pega 7 within 4-6 weeks
  • Conducted the first ever APAC Pega 7 upgrade, which was delivered for a large investment bank encompassing 1.1 Million cases
  • Extensive upgrade experience with well-defined approach along with strong Pega QA support

Contact the DPT practice today for a comprehensive assessment of your existing Pega applications and to gain a complete understanding of your upgrade journey.

Get more out of Coforge

Talk to an expert and see how Pega can transform your customer experiences with next-generation software applications and solutions.