Addressing Distribution Needs in a Digital Age
As digital capabilities impact both customer and agent expectations - insurers must transform how they manage their agents and give them the tools and support they need to be successful.
In this journey the right tools can make all the difference in:
- Improving agent/agency retention and management capabilities
- Improving agent effectiveness and productivity
- Driving premium growth
The new model must provide agents with the digital tools needed to help them craft the right solution for the client, collaborate with underwriting and field offices, and provide insight to the agent that often only comes after years of selling experience.
"We’re re-defining how we interact with our agents and how the agent interacts with their customers, the insured."
Bob Noddin, President and CEO, AIG Japan Holdings