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Partnerships
Eventos da Pega

Pega Unified Messaging Edition™

Enablement Series

  • June 17, 2020
  • 4:30 - 5:30 PM AEST
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Customers expect service on whatever channel is most convenient for them and companies struggle to address this omni-channel challenge while continuing to deliver smart, consistent, efficient service.

With Pega Customer Service Unified Messaging Edition —a cloud-based, OOTB product—companies can boost customer experience, empower agent success, and drive business efficiency.

Join us on June 17th for another informative Pega Partnercast as Pega’s Heidi Wettach discusses how the new Pega Customer Service Unified Messaging Edition provides a unified agent interface for digital customer engagement over customer-preferred channels.

We hope you attend to learn more about:

  • What’s happening in the market and the frustrations of poor customer experience
  • How Unified Messaging Edition addresses many of those challenges
  • Qualify clients who are a good fit
  • What a 7-day or less deployment looks like, how it is priced, when case-based pricing kicks in, and when consulting services might be necessary
  • How it can complement an existing service solution
  • What to pitch if a client already has Pega Customer Service

Be sure to register with your partner email credentials. Given the exclusive nature of the content, you will not be able to access the webinar with a non–partner email address.

 

Speakers

Heidi Wettach

Product Marketing Manager, Customer Service, Pegasystems

As product marketing manager for Pega Customer Service and Field Service solutions Heidi Wettach helps the world’s biggest brands transform their CRM systems to deliver smart, personalized customer experiences.

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