Pular para o conteúdo principal

We'd prefer it if you saw us at our best.

Pega.com is not optimized for Internet Explorer. For the optimal experience, please use:

Close Deprecation Notice

Video

Collaborative Healthcare Summit 2013 Video: Healthcare Think Tank - CRM - Improving and Expanding Customer Service and Care Management in the Post-reform Era (Bill Shea)

Pega Collaborative Healthcare Summit 2013

Healthcare Think Tank: CRM - Improving and Expanding Customer Service and Care Management in the Post-reform Era
Bill Shea, Cognizant

This session focuses on the expanding use of multi-channel CRM, with emphasis on how it is advancing integrated customer service and care management. This timely Think Tank provides insights into how the merging of service and care addresses emerging market shifts from ACOs, patient centered medical homes, consumerism, care collaboration and connected health. The assembled Think Tank will share their vision and know-how about transformation to disrupt the cost curve, the power and value of comprehensive care management, as well as contact-center based care management here and abroad.


Recursos relacionados

Best of Pega

Pesquisa e insights recomendados

Veja o que há de novo, o que vem a seguir e o que está em alta no momento.

Navegar na coleção
Why Pega

Por que a Pega?

Um software extraordinário não é nosso único diferencial.

Saiba mais
Compartilhar esta página Share via x Share via LinkedIn Copying...