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Drive simplification and growth – with automated business processes

Boost operational efficiencies and customer satisfaction at Regions Bank – all within a single interface.

The way forward

Complex processes. Manual activities. Cumbersome workarounds. Long customer wait times. While Regions Bank has long experienced these pain points, the COVID 19 pandemic only brought them into sharper focus.

Now, more than ever, it’s time to take significant strides and accelerate your initiative; Simplify and Grow.

Alleviate these challenges with a platform that is built to crush business complexity, and drive simplification across all functions of the bank.

With an enterprise case management solution, Regions Bank can use intelligent, reusable systems to automate processing and decision making, reducing reliance on manual activities to streamline end-to-end operations and service.

Banking

eBook

The future of banking

(15-min read) Whether it is improving customer experience, increasing productivity, or reducing costs, learn the key areas that will shape your banking future.

Get the eBook

Case Study

Işbank crushes similar challenges as Regions Bank

(Short video, 3:48-min) Learn how Işbank optimizes over 500 processes, gaining over 30% efficiency across the enterprise.

Get the case study

Simplify operations and reduce costs, fast

Connecting siloed systems and data that is spread-out amongst your tech stack is no easy task. Let alone, operationalizing the processes behind each system into an efficient, automated, cost reducing machine.

As Regions Bank works to tackle this head on, how have other financial institutions realized massive success with Pega?

Take IsBank for example. They implemented an enterprise transformation program with the same goals of Regions Bank’s Simplify and Grow. By harnessing the power of Pega’s robust case management and intelligent automation, they were not only able to exceed their goals, but also their time to ROI.

Their results?

  • Increased process efficiency between 30% and 50% to over 500 processes
  • Increase development productivity by 60%
  • Consolidate over 40 legacy systems

Grow with Pega

Streamlining your end-to-end operations and service can bring an immense impact to your bank. Without the right platform, this is merely impossible to achieve. Pega’s robust platform is uniquely built to help you achieve operational efficiency through its Center-out business architecture.

What does it look like to realize your true potential with Pega? According to this Forrester TEI study on Pega’s low-code platform, these are the results Regions Bank should expect:

  • $12.5 million in savings over three years from productivity gains
  • 25% productivity uptick for enterprise-level applications
  • 598% ROI and net present value of $11.9 million over three years

Video

Meet a platform designed for simplification and growth

(Short video, 2:05-min) Watch this to learn how Pega can help simplify the lending process and reduce costs.

Leading banks deliver superior operational efficiency with Pega

“We want to help people prepare for the future. So more digital, straight-through processes and better customer experience. That’s where Pega comes in and Pega stands out.”

Check out the case study

“HSBC’s GPI initiative has transformed the bank’s operations in a key area of client service by giving clients added confidence that any payment inquiry will be resolved quickly, efficiently, and within a single point of contact.”

Check out the case study

“We were able to improve the ability for frontline staff to handle more inquiries during their first interaction with our customers and set credible client service commitments, driving higher overall customer satisfaction and per-client profitability.”

Check out the case study
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