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Build for Change®

The next best ideas in digital transformation.

Nolan Greene

Survey reveals biggest benefits, challenges to RPA solutions

Elaine Fearnley

How personalization helps airlines make better connections

Michael Fine and Anthony Abdulla

What exactly is case management?

Gerry McCool

The challenge to “design for digital” on an enterprise scale

Pete Brown

Cloud: Controls and configuration tips to keep data secure

Andrew LeClair

The potential of empathetic AI

Dr. Setrag Khoshafian

IoT-enabled field services in-motion

Jeff Nicholson

A smart tech strategy for CCPA and future data privacy regulations

Mark Davies

Next Best Action: How to align around a one-to-one vision

Steven P. Silver

Put owners first: Go beyond digitizing automotive aftersales

Leanne Russell

PegaWorld 2019: Technology and people impacting outcomes

Kevin Billings

How DPA is critical to a cost-efficient 5G rollout