Cobertura de mídia
Taking a Next Best Action Approach to Strengthening Telecom Customer Relationships
One of the greatest challenges in today’s telecom industry is managing customer churn. Providing superior customer service while improving retention and operational efficiency can be a tricky balance to reach. Here's how a data-driven, next best action approach can help forge better customer relationships and reduce churn.
Área do produto: Marketing
Industry Group: Provedores de serviços de comunicação
Assunto: Automação de marketing