PegaWorld 2018: Revolutionizing Customer Retention: How Foxtel Drove Up Retention Rates and Reduced Costs (Video)
In just 7 weeks Foxtel has revolutionized their retention organization enabling four call centres to increase retention rates while reducing offer costs. Understand how Foxtel is effectively targeting and personalizing their retention offers and providing a consistent message to their customers.
June 2, 2020 | Virtual
We’re transforming our flagship conference into an insightful, easy-to-access virtual event.
We’ve brought together customer engagement and digital process automation in one unified portfolio, powered by our visionary no-code platform.