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PegaWorld 2018: Capgemini: Driving Customer Success in Cisco Services by digitizing high value use cases in CRM, supply chain and support (Video)

In partnership with Capgemini, Cisco has transformed its service business operations by digitizing the supply chain, simultaneously improving Service Revenues and Customer Support.


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Industry: Manufatura Área do produto: Todos os produtos Assunto: Transformação digital Assunto: Atendimento ao cliente
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