Pular para o conteúdo principal

We'd prefer it if you saw us at our best.

Pega.com is not optimized for Internet Explorer. For the optimal experience, please use:

Close Deprecation Notice

Case Study

Pega Modernizes Claims First Notice of Loss (FNOL)

Baixar agora

The purpose of FNOL is to gather sufficient information to set up a claim, segment it by complexity, and assign it to the appropriately skilled claims professional. FNOL mobilizes a carrier’s ‘moment of truth’ and sets the stage to optimize the claim handling that follows. Pega customizes, simplifies and accelerates claims notification by leveraging an array of leading digital capabilities, including Natural Language Processing (NLP), Voice AI, and Progressive Questioning -- NLP to extract data from structured and non-structured sources, Voice AI to interpret and transcribe claims notifications made through a call center, and highly configurable, low code Progressive Questioning to tailor claims intake to the specific characteristics of the claim. Learn more about how Pega modernizes Claims FNOL through a single, powerful, unified platform.


Tags

Assunto: Atendimento ao cliente Desafio: Atendimento ao cliente Área do produto: Atendimento ao cliente

Recursos relacionados

Best of Pega

Pesquisa e insights recomendados

Veja o que há de novo, o que vem a seguir e o que está em alta no momento.

Navegar na coleção
Why Pega

Por que a Pega?

Um software extraordinário não é nosso único diferencial.

Saiba mais
Compartilhar esta página Share via x Share via LinkedIn Copying...