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How CareFirst is Leveraging Technology to Enroll Members in Public and Private Exchanges

CareFirst shares their story about how they have leveraged Pega to automate the enrollment into Public and Private exchanges with great screen shots of their application and architecture diagrams. They also have expanded to include an Error Reconciliation and Management System (ERMS) along with a Consumer Direct Renewals System to track activities associated to Consumer Direct renewals.


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