Skip to main content

We'd prefer it if you saw us at our best.

Pega.com is not optimized for Internet Explorer. For the optimal experience, please use:

Close Deprecation Notice

Video

CSAA Insurance Group: Transforming the Customer Experience

"A year ago... we weren't able to acknowledge how long a customer had been a member with AAA for... we can now do that. We are leveraging information more effectively so that we can deliver that perfect customer experience."

– Steve Rowbury, Business Owner, CSAA Insurance Group

Learn how CSAA Insurance Group transformed their customer experience with an integrated Pega Sales, Customer Service, and Marketing implementation that replaced their legacy SFDC environment. Hear how the Pega implementation, completed in just over 6 months, improved efficiency and created a great customer experience.


Discover how Pega's CRM software helps you translate your customer leadership vision into practical, seamless and engaging execution for a Customer Evolved experience. Download the CRM Evolved eBook.


Tags

Assunto: Atendimento ao cliente Assunto: Automação de vendas Assunto: Experiências de cliente personalizadas Assunto: PegaWorld Desafio: Eficácia nas vendas Industry: Seguro Área do produto: Atendimento ao cliente Área do produto: Automação de vendas Área do produto: Marketing
Compartilhar esta página Share via LinkedIn Copying...

Related Resources

Best of Pega

Recommended research & insights

See what’s new, what’s next, and what’s trending right now.

Browse collection
Why Pega

Why Pega?

Uniquely powerful software isn’t the only thing that sets us apart.

Find out more
Compartilhar esta página Share via LinkedIn Copying...