Pular para o conteúdo principal

We'd prefer it if you saw us at our best.

Pega.com is not optimized for Internet Explorer. For the optimal experience, please use:

Close Deprecation Notice

Case Study

Athletic footwear leader speeds orders and cuts costs

Baixar agora

Faced with competition and a drive to extend market dominance, this global leader in athletic footwear and apparel needed to overhaul its business processes. Legacy order management processes were manual, leading to errors and inconsistent customer, supplier, and staff experiences.

The system’s existing electronic data interchange (EDI) had a low throughput rate, with manual reviews needed for over 25% of the company’s three million annual commercial orders. Being able to accept orders in multiple formats, including Excel spreadsheets, would go a long way in eliminating costly manual reviews.

The company needed end-to-end visibility to streamline and modernize how orders were captured, maintained, allocated, and delivered.


Tags

Assunto: Atendimento ao cliente Assunto: Excelência operacional Desafio: Excelência operacional Desafio: Modernização empresarial Industry: Manufatura Área do produto: Plataforma
Compartilhar esta página Share via LinkedIn Copying...

Recursos relacionados

Best of Pega

Recommended research & insights

See what’s new, what’s next, and what’s trending right now.

Browse collection
Why Pega

Why Pega?

Uniquely powerful software isn’t the only thing that sets us apart.

Find out more
Compartilhar esta página Share via LinkedIn Copying...