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Session: iNsights & Solutions

The Motor Insurers’ Bureau’s Insurance Ecosystem Digitally Transforms the Customer Experience through the Pega Platform

Date and Location

TBD

Speaker(s)

  • Paul Jackman
    CIO
    MIB
  • Tony Tarquini
    Industry Principle
    Pega

In this session, learn how the Motor Insurers Bureaus (MIB) digital transformation journey delivered the Pega Platform with support from Cognizant via a strategic program to improve customer experience, create a platform architecture, and deliver digital straight-through processes. Multiple stakeholders and products were integrated with various internal and third-party APIs and CTI/CTM across the entire UK motor insurance industry, government, and other stakeholders. The program was delivered ahead of schedule, below budget, and with additional scope. Learn more about how the Pega Platform now sits at the heart of MIBs ecosystem and supports MIBs future at the center of UK insurance.



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