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Vídeos do PegaWorld 2018

Orientado a diferentes setores e produtos e contando com os principais assuntos do momento, o PegaWorld 2018 tem algo para todos. Confira os vídeos da sessão deste ano abaixo.

Customer Case Study

We are continuing the evolution at Cisco to deliver world class customer service. We started with Digital Agents to automate work, used Decisioning to...

Customer Case Study

Fifth Third Bank has a vision: redefine the future of marketing - now - in order to effectively meet ever-evolving customer needs. To make this a...

Customer Case Study

Dell EMC has embarked on a transformation of their industry-leading customer service organization, and at the heart of that transformation has been...

Spark Talk

Raytheon is a technology and innovation leader specializing in defense, civil government and cybersecurity solutions. Delivering mission critical...

Spark Talk

Even though AI has been around for 60 years, it is only now that artificial intelligence can be used to create personalized customer experiences,...

Spark Talk

We’re surrounded by media hype about AI. In this talk, I’ll pull back the veil, explain what the buzz is all about, share real examples of AI's use...

Spark Talk

As the AI hype wanes, the plateau of productivity is there for the taking. Join us for a panel discussion of Pega customers who use AI today and are...

Spark Talk

Earning long-term customer loyalty used to be about miles, points, and counting systems… but AI-technologies like decision management and machine...

Spark Talk

Every single marketer and customer service leader alike proclaims that their goal is to be relevant, real-time, omni-channel and contextual. But what...

Spark Talk

RPA is great at driving value but as a stand alone solution, it will not deliver transformation for the enterprise. Join us for real conversations...

Spark Talk

“Intelligent Automation” is one of the trending buzzwords for enterprises exploring the value of robotics, AI, and other technologies to transform...

Spark Talk

Artificial intelligence, robotic automation, and data science are converging to drive the next wave of digital innovation. Yet, business and...

Spark Talk

No company can be everything to everyone - so modern CRM providers must develop strong alliances to meet the needs of the complex enterprise. At Pega,...

Spark Talk

The E.U.'s General Data Protection Regulation (GDPR) is here - and it’s for real. Effective May 25, 2018, the GDPR is a new global issue, with an...

Spark Talk

In this introduction to conversational AI, Mariya gives a technical overview and review of current state-of-the-art deep learning and natural language...

Spark Talk

Everyone is looking for more effective and efficient ways to realize business value sooner and deliver high quality end-to-end solutions and journeys....
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