Vídeos do PegaWorld 2018

Orientado a diferentes setores e produtos e contando com os principais assuntos do momento, o PegaWorld 2018 tem algo para todos. Confira os vídeos da sessão deste ano abaixo.
Showing 20 result(s) for Tuesday, June 5, Pega Platform, Atendimento ao cliente, and Excelência operacional. (Clear filters)

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Keynote

The Customer Holds the Remote Control. Get Used to It.

It is time to retire the primitive tools and technology from the ancient past....

Keynote

Open Without Limits: Growing the Pega Ecosystem

Pega is proud of the growing, active community of developers, designers, and...

Customer Case Study

Tokio Marine HCC - Successfully Driving Legacy Insurance into the 21st Century

Tokio Marine HCC is transforming their organization using Pega's applications to...
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Customer Case Study

Santander UK Brings 1:1 Personalized Customer Engagement to Life

The Santander Way is clear: keep it simple, personal, and fair -- always....
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Customer Case Study

Cisco Customer Service - Digital Agents, Intelligent Routing and now CSA Enabled People

We are continuing the evolution at Cisco to deliver world class customer service...
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Customer Case Study

Rabobank AU-NZ Drives Digital Transformation -- Across Business Lines and Countries -- Via a Unified CRM Strategy

Rabobank is on mission: to consolidate systems across four lines of business and...
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Customer Case Study

Improving Consumer Service Operations Excellence

In today’s complex and data rich service landscape, providing service excellence...
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Customer How To

DLL Finance Implements Scrum/Agile Methods to Maximize Customer Satisfaction

Organizations are still slow to adopt Agile/Scrum practices even though these...
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