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Vídeos do PegaWorld 2018

Orientado a diferentes setores e produtos e contando com os principais assuntos do momento, o PegaWorld 2018 tem algo para todos. Confira os vídeos da sessão deste ano abaixo.

Keynote

In this digital world, with the myriad of communication channels available, even the most self-sufficient customers have to reach out to a customer...

Keynote

It is time to retire the primitive tools and technology from the ancient past. The rules of the game have changed long ago. We live in an era where...

Keynote

Pega software is at the core of how leading organizations engage their customers, automate their digital processes, and build the apps they need at...

Customer Case Study

Tokio Marine HCC is transforming their organization using Pega's applications to wrap and enhance existing legacy systems and implement a common...

Customer Case Study

ACSO is a nonprofit organization focused on supporting clients in, or at risk of, falling into the criminal justice system. Our objective is to...

Customer Case Study

Banco Santander Brasil eliminated manual work, broke down internal silos, and increased customer satisfaction -- all with rapid speed! Hear why Banco...

Customer Case Study

We are continuing the evolution at Cisco to deliver world class customer service. We started with Digital Agents to automate work, used Decisioning to...

Customer Case Study

OCBC is obsessed with elevating the customer experience. The Bank's Pega applications, built with a strong UX foundation, are essential in...

Customer Case Study

Rabobank is on mission: to consolidate systems across four lines of business and two countries through a single, unified CRM platform for marketing,...

Customer Case Study

To realize the customer benefits of Macquarie’s investments in real-time banking and mobile banking services, the Bank needed to drive digital...

Customer Case Study

Established in Kyoto in 1929 to create high-quality art prints, NISSHA has grown and evolved with the advancement of printing technologies offering...

Customer Case Study

Great American Insurance Group is transforming their service capabilities for policyholders and partners with Pega’s customer engagement platform and...

Customer Case Study

Vodafone IT was facing increasing pressure to deliver new solution capabilities faster as competition increased. Unable to meet the increasing demand,...

Customer Case Study

In today’s complex and data rich service landscape, providing service excellence to the millions of Blue Cross Blue Shield Customers (BCBS), Members...

Customer Case Study

Ok Google!… Are you ready to learn how Google uses Pega to innovate their end-to-end life-cycle of transactional work, moving towards a stateless...

Customer Case Study

Dell EMC has embarked on a transformation of their industry-leading customer service organization, and at the heart of that transformation has been...

Customer How To

Join us as the second largest specialty pharmacy shares their transformation journey to reduce the turn around time for prescription processing using...

Customer How To

PayPal chose Pega as the strategic platform to build next-generation customer service applications to deliver world-class customer service across the...

Customer How To

Organizations are still slow to adopt Agile/Scrum practices even though these methods drive significantly better outcomes than most project management...

Spark Talk

Technology is rapidly revolutionizing our world - and consumer expectations changing even faster. Keith Farley shares Aflac’s vision of key...
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