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Vídeos do PegaWorld 2018

Orientado a diferentes setores e produtos e contando com os principais assuntos do momento, o PegaWorld 2018 tem algo para todos. Confira os vídeos da sessão deste ano abaixo.

Customer Case Study

We are continuing the evolution at Cisco to deliver world class customer service. We started with Digital Agents to automate work, used Decisioning to...

Customer Case Study

Vodafone Global has a mission to drive revenue, increase loyalty, relevance and deliver its brand promise by enabling its businesses in diverse...

Customer Case Study

In just 7 weeks Foxtel has revolutionized their retention organization enabling four call centres to increase retention rates while reducing offer...

Customer Case Study

Vodafone IT was facing increasing pressure to deliver new solution capabilities faster as competition increased. Unable to meet the increasing demand,...

Customer Case Study

Discover how Etisalat has driven a 15% increase in revenue by implementing an omni-channel marketing solution that brings together innovative digital,...
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