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Vídeos do PegaWorld 2018

Orientado a diferentes setores e produtos e contando com os principais assuntos do momento, o PegaWorld 2018 tem algo para todos. Confira os vídeos da sessão deste ano abaixo.

Keynote

The promise and potential of Digital Transformation is immense. When it is done right it delivers exceptional experiences that delight your customers...

Keynote

Pega software is at the core of how leading organizations engage their customers, automate their digital processes, and build the apps they need at...

Keynote

Customers are at the center of Commonwealth Bank of Australia’s (CBA) vision to secure and enhance the financial wellbeing of people, businesses and...

Customer Case Study

The Santander Way is clear: keep it simple, personal, and fair -- always. Santander's key ingredient to delivering on these principles: Pega's...

Customer Case Study

We are continuing the evolution at Cisco to deliver world class customer service. We started with Digital Agents to automate work, used Decisioning to...

Customer Case Study

OCBC is obsessed with elevating the customer experience. The Bank's Pega applications, built with a strong UX foundation, are essential in...

Customer Case Study

Fifth Third Bank has a vision: redefine the future of marketing - now - in order to effectively meet ever-evolving customer needs. To make this a...

Customer Case Study

To realize the customer benefits of Macquarie’s investments in real-time banking and mobile banking services, the Bank needed to drive digital...

Customer Case Study

In just 7 weeks Foxtel has revolutionized their retention organization enabling four call centres to increase retention rates while reducing offer...

Customer Case Study

Vodafone IT was facing increasing pressure to deliver new solution capabilities faster as competition increased. Unable to meet the increasing demand,...

Customer Case Study

Dell EMC has embarked on a transformation of their industry-leading customer service organization, and at the heart of that transformation has been...

Customer How To

PayPal chose Pega as the strategic platform to build next-generation customer service applications to deliver world-class customer service across the...

Customer How To

Organizations are still slow to adopt Agile/Scrum practices even though these methods drive significantly better outcomes than most project management...

Spark Talk

Raytheon is a technology and innovation leader specializing in defense, civil government and cybersecurity solutions. Delivering mission critical...

Spark Talk

Even though AI has been around for 60 years, it is only now that artificial intelligence can be used to create personalized customer experiences,...

Spark Talk

We’re surrounded by media hype about AI. In this talk, I’ll pull back the veil, explain what the buzz is all about, share real examples of AI's use...

Spark Talk

As the AI hype wanes, the plateau of productivity is there for the taking. Join us for a panel discussion of Pega customers who use AI today and are...

Spark Talk

Please join us for an engaging panel discussion with Philips Healthcare and Siemens as they present their Center of Excellence best practices and...

Spark Talk

Earning long-term customer loyalty used to be about miles, points, and counting systems… but AI-technologies like decision management and machine...

Spark Talk

Every single marketer and customer service leader alike proclaims that their goal is to be relevant, real-time, omni-channel and contextual. But what...
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