• Cross-Selling/Up-Selling, Business Agility, Operational Excellence | Marketing

    British Gas: Unified Marketing Unlocks Value

    Using Pega Marketing, British Gas mapped out a phased approach to transform its siloed customer decisioning environment to a unified platform for contextual, multi-channel messaging.

  • Customer Service, Operational Excellence | Customer Service

    C3i Solutions: Focusing on the Patient Journey

    Working with Pega, C3i implemented a comprehensive patient and healthcare provider solution, with an emphasis on product safety, medical information, patient support, and adherence. Named CaseTrack360, the system enables access to any service through the same platform, from medical information to adverse event reporting.

  • Customer Service, Legacy System Innovation, Customer Loyalty | Customer Service

    Con Edison: Powering Up the Customer Experience

    Con Edison identified Pega as the best way to automate and provide visibility into order origination, tracking, routing, proactive notification, correspondence generation, and other critical functions.

  • Operational Excellence | Operations

    Pfizer: Managing Drug Safety Across Global Partnerships

    Pfizer leveraged Pega’s industry-leading business process management and dynamic case management capabilities, along with Pega’s Pharmacovigilance application to deliver its Pharmacovigilance Exchange (PVX) solution in less than four months.

  • Customer Service, Operational Excellence | Customer Service

    Telerx Builds Ultimate Security Into its New Platform

    Learn how Telerx leveraged Pega's solutions to improve their customer service platform and increase efficiency while complying with federal regulation

  • Platform

    TransCelerate BioPharma, Inc: A Secure Automated Drug Comparator Network

    TransCelerate chose Pega for its ability to manage tight deadlines and for its Pega BPM and case management, where each transaction is a case.

  • Operational Excellence | Operations

    Bristol-Myers Squibb

    Bristol-Myers Squibb is a global BioPharma company firmly focused on its mission to discover, develop, and deliver innovative medicines to patients with serious diseases.

  • Platform

    GE Healthcare

    GE Healthcare provides transformational medical technologies and services that are shaping a new age of patient care.

  • Operational Excellence, Operational Excellence | Customer Service

    Philips

    Royal Philips of the Netherlands is a leading health technology company focused on improving people's health and enabling better outcomes across the health continuum from healthy living and prevention, to diagnosis, treatment, and home care.