Cobertura na mídia

Ser digno de publicação é pouco. Nossas soluções líderes do setor ajudam as maiores empresas do mundo a desenvolver aplicativos preparados para o futuro.

| Adrian Swinscoe

Becoming more empathetic can be hard. Pega’s new AI-powered Customer Empathy Advisor aims to help – Interview with Rob Walker of Pega

| Forbes

Customer Service Negligence: It's Time for Change!

| Adrian Swinscoe

The good, the bad and the ugly of customer service – Interview with Tom Libretto of Pega

| CustomerThink

Pega clients discuss the driving force behind their digital transformations and key factors for success

| BostInno

Carlos Fuentes and Claudia Rodriguez join Pega

| Adrian Swinscoe

Pega’s Dr. Rob Walker discusses empathetic artificial intelligence and Customer Empathy Advisor

| Trend Report

Pega’s Carsten Rust explains the concept of design thinking

| Insurance Business UK

Pega’s Tony Tarquini explains how understanding customer needs leads to better outcomes

| ITBusinessEdge

Pega named as the best solution for overall digital business transformation

| Which-50

Pega client CBA shares how Pega is helping them create exceptional customer experiences through its digital transformation

| iTWire

Pega client Commonwealth Bank of Australia shares how Pega drives their customer conversations

| Funkschau

Pega’s Martin Carney considers the opportunities and impacts of 5G

| itnews

National Australia Bank shares how Pega bots are improving workflows and customer service

| Minter Dial

At PegaWorld, Dr. Rob Walker highlights customer empathy and overcoming customer mistrust

| itnews

Pega client Optus shares insights from building a universal workflow at PegaWorld

| IT Leaders

A PegaWorld roundup including DPA’s place in a digital transformation strategy

| Forbes

Digital transformation is not easy. Particularly when you consider that, reputedly, around 70% of all transformation programs fail to meet expectations or their objectives. That means only 30% of...

| DMN News

Pega’s Alan Trefler and Dr. Rob Walker discuss empathy and microjournies at PegaWorld.

| Which-50

Alan Trefler explains the detriments and solutions, of organizing around customers and not channels for better customer experiences.

| iTWire

At PegaWorld, Pega’s Don Schuerman explains how Pega’s Enterprise Low-Code Factory will help clients.

| iTWire

Pega’s Kerim Akgonul and Don Schuerman discuss how Pega is future-proofing customer messaging technology.

| Which-50

At PegaWorld, Pega’s Don Schuerman explains the new abilities generated through Enterprise Low Code Factory.

| Destination CRM

Dr. Rob Walker introduces the new Customer Empathy Advisor and AI Connectors, bringing more empathy to AI technology.

| siliconANGLE

Learn how Pega is bringing the benefits of low-code - including improved governance - to its Enterprise Low-Code Factory.

| MarTechSeries

Pega announces Low-Code Factory to accelerate digital transformation and support citizen developers at PegaWorld.

| Wikibon

Pega announces launch of Enterprise Low-Code Factory to enable citizen developers at PegaWorld.

| Jim Sinur: Digital Topics for All

At PegaWorld, Pega’s Don Schuerman awards Pega DX Heroes: individuals excelling with digital transformation at their organizations.

| B2B Marketing

Influencer Blake Morgan’s explains the 12 critical components of digital transformation at PegaWorld 2019.