Cobertura na mídia

Ser digno de publicação é pouco. Nossas soluções líderes do setor ajudam as maiores empresas do mundo a desenvolver aplicativos preparados para o futuro.

| Built In Boston

How Low-Code and No-Code Platforms Are Changing Software Development

| CRN

Optus' NBN connections fend off enterprise headwinds

| Which-50

Which-50 Awards: HSBC – The Best In Analytics Innovation

| Forbes France

Pega’s Georges Anidjar explains the importance of personalization in healthcare for better client experiences

| Healthcare Innovation

Pega’s Kelli Bravo and Chip Warburton comment on Pega’s recent Patient Engagement award

| CMSWiRE

Pega’s Vince Jeffs focuses on the empathetic customer experience and how it can be driven by context and timing

| iBestuur

Pega’s Jan Willem Boissevain discusses customer trust, or lack thereof, in AI

| Digital Health Age

Pega’s Peter Ford discusses the need to improve the quality of care within the UK’s NHS through the appropriate use of technology

| CustomerThink

Pega's Vince Jeffs discusses the role of the CMO, how it has evolved, and how CMOs can stay relevant with a new focus on customers.

| Authority Magazine

Pega’s Kelli Bravo shares her path to the healthcare industry and the direction she envisions the industry going

| ITProPortal

Pega’s Tom Libretto discusses the disconnect between organizations and their customers when it comes to customer service

| Mybusiness

Pega’s Michael Evans comments on recent Pega survey findings and warns that companies either need to prioritize their customer service or risk being left behind

| Technology Decisions

Pega's recent global survey finds consumers are still skeptical of AI, so companies need to overcome negative perceptions of AI and focus on improving their customer service

| Technology Decisions

Pega client New Zealand Ministry of Business, Innovation and Employment, discusses their plan to build a cloud-based platform to simplify businesses’ interactions with the government

| CMS Wire

Pega’s Jeff Nicholson describes how poor service impacts both businesses and consumers, and suggests how friction can be avoided

| Enterprise Times

Pega’s Peter van der Putten explains the reasoning behind empathetic AI and recent Pega research unveiled at PegaWorld

| Small Business Trends

Influencer Sam Charrington discusses the biggest AI misconceptions and highlights from Dr. Rob Walker's PegaWorld keynote

| CustomerThink

Pega clients discuss the driving force behind their digital transformations and key factors for success

| ComputerWeekly

Pega clients DAK and Siemens comment on their improved efficiency and profitability in this recap of PegaWorld and the evolution of Pega Infinity

| Adrian Swinscoe

Pega’s Dr. Rob Walker discusses empathetic artificial intelligence and Customer Empathy Advisor

| Forbes

Pega’s Georges Anidjar comments on recent Pega research findings that say most consumers are not happy with customer service

| The Fintech Times

Pega research finds that consumers still trust human advice over AI

| CustomerThink

At PegaWorld, Shep Hyken discussed five ways to eliminate friction in customer experiences

| Verdict

At PegaWorld, Pega’s Dr. Rob Walker brings heart to artificial intelligence

| ITBusinessEdge

Pega named as the best solution for overall digital business transformation

| Der Bank Blog

Recent Pega study finds German consumers are frustrated with customer service while businesses disagree

| Minter Dial

At PegaWorld, Dr. Rob Walker highlights customer empathy and overcoming customer mistrust

| IT Leaders

A PegaWorld roundup including DPA’s place in a digital transformation strategy