Pega (CSA / CSSA) Senior Software Engineer, Platform Engineering

Meet Our Team:

Join a high-performing engineering team that’s pioneering the future of low-code and AI-powered development. We’re passionate about building scalable, intelligent systems that simplify complex business processes. Our team blends deep domain knowledge in low-code platforms with emerging capabilities in Generative AI to deliver innovative, human-centred solutions and encourage each other to bring out the best to build a world-class Pega infinity product. Pega Platform engineering team drives the Product strategy and delivery with innovation mindset to deliver a low-code platform for AI-powered decisioning and workflow automation. If you're excited about shaping how businesses leverage automation and AI, this is the place for you.

Picture Yourself at Pega:

Pegasystems is offering exciting, multi-level opportunities to join our team as a Senior Software Engineer, Platform Engineering, Low-code Studios and GenAI. As SSE, you’ll work with a self-organizing team to develop and maintain best of breed software in Pega ecosystem and at the intersection of technology and innovation. You’ll be part of a collaborative environment where your ideas are valued, your growth is prioritized, and your work directly contributes to real-world impact. Whether it's improving customer experiences, streamlining operations, or accelerating product development with GenAI, you'll be solving meaningful problems that matter to our clients and our company. We are seeking experienced technical professionals who can demonstrate creativity, teamwork, a results-driven attitude, mentoring and dedication to success. 

What You'll Do at Pega:

• Design, develop, and deploy applications using leading low-code platforms.
• Integrate Generative AI capabilities to enable smart automation, application generation, and enhanced user experiences.
• Build reusable components, templates, and AI-powered workflows that can be scaled across projects.
• Collaborate with designers, product managers, and other engineers to deliver high-quality, performant solutions.
• Participate in architecture discussions and help shape the technical direction of our platform and Work with the Pega platform to create case types, data models, and GenAI-enabled rule authoring features.
• Continuously evaluate new GenAI and low-code trends, bringing innovative ideas into development cycles.
• Developing and maintaining technical expertise in assigned areas of product functionality. Explore new tools and technologies to improve Pega platform, especially in the realm of Generative AI.

Who You Are:

• You are a passionate developer with a deep interest in Generative AI and stay updated with the latest advancements in GenAI, including models, use cases, and industry trends.
• Strong understanding of software engineering principles, with a focus on Pega infinity, GenAI and machine learning concepts.
• You bring good practices around design patterns with you, which you can leverage to support our Pega platform with our "as-a-Service" evolution, particularly in the context of GenAI.
• Curious and self-driven, with a passion for Generative AI and emerging technologies.
• Experienced in integrating APIs, building reusable logic, and optimizing workflows for efficiency and scale.
• Exhibit a commitment to continuous learning and development and comfortable working in an agile, fast-paced environment.

• Excellent verbal and written communication skills, with the ability to remain composed under pressure. 
• Bonus: Experience working with Pega platform (App Studio, Case Management, Decisioning) and knowledge of AI tooling (e.g., OpenAI, Anthropic, LangChain) and prompt engineering is a plus.

What You've Accomplished:

• A software engineer with 5+ years of experience, including strong hands-on work in low-code development. Holds a Bachelor's or Master’s degree in Computer Science, Engineering, or a related field.
• Pega 8.x Certified – CSA and CSSA preferably.
• Strong Coding, problem solving, debugging and design skills. Participated in design and development of Pega infinity features.
• Experience with prompt engineering 
• Solid understanding of LLMs, NLP, and related GenAI technologies
• Sound understanding of UI technologies like React, CSS and JavaScript.
• Experience with vector databases and Experience with fine tuning LLMs
• Ability to apply analytical and investigative skills to resolve customer issues.
• Customer oriented, enthusiastic, courteous, assertive, and motivated to take charge of both customer engagement and problem resolution.
• Working experience in an Agile/Scrum team environment. 

Pega Offers You:

• Gartner Analyst acclaimed technology leadership across our categories of products 
• Continuous learning and development opportunities 
• An innovative, inclusive, agile, flexible, and fun work environment 
• Competitive global benefits program inclusive of pay + bonus incentive, employee equity in the company.

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