People Operations Specialist
Meet Our Team:
This is a fantastic opportunity to join a diverse and growing Human Resources team as a People Operations Specialist. You will be part of our global support team, working to drive a seamless candidate, employee, and alumni experience at all levels of the organization.
Picture Yourself at Pega:
As the connection between Pega employees and the People Function, you will ensure our People have an efficient and positive experience every time they need something from the Global People Services Team; you will have a huge impact on the day-to-day experiences of our candidates and employees while being part of an engaging Global team.
What You'll Do at Pega:
- Use your superpowers of organization to ensure all People operations processes exceed delivery expectations, on time.
- Provide prompt, courteous, and accurate customer service-oriented interactions with candidates, hiring managers and other stakeholders.
- Coordinate candidate information by maintaining high level of accuracy in our applicant tracking system.
- Propose creative ideas on how to improve the candidate and employee experience through automation and self service.
- Manage the candidate background check process from end-to-end.
- Ensure all standard operating procedures, process documentation, and service catalogs are continuously updated/maintained.
- Adhere to service level agreements.
Who You Are:
- You are an excellent multitasker who thrives on juggling multiple assignments simultaneously.
- You enjoy problem solving and coming up with better ways to get work done.
- You are highly motivated to provide best-in-class employee experience!
- Worked in a corporate office environment in a fast-paced setting.
- Developed a strong relationship among other professionals and senior management.
- You have been in a customer service focused role interacting with customers
What You've Accomplished:
- Bachelor’s degree or equivalent business experience
- 1-3+ years’ experience in HR
- Strong Microsoft Office skills; particularly Excel
- HR Reporting/Metrics experience preferred
- Ability to maintain confidentiality and handle highly sensitive information
- Outstanding initiative with very good customer service and interpersonal skills
- Strong attention to details
- Excellent organizational skills
- Strong desire to learn about the Human Resources profession
Pega Offers You:
- A rapidly growing yet well-established business
- The world’s most innovative organizations as reference-able clients
- Analyst acclaimed technology leadership in a massive emerging market
#LI-SD2
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Inclusion and Diversity – Inclusive is one of our values at Pega. Pegasystems is committed to inclusion and diversity and strives to foster a fair and inclusive environment for all. We believe Pega can achieve more when we create a culture that inspires each of us to fully contribute each and every day. We encourage diverse thinking and collaboration for better outcomes for all. Learn more about our inclusive culture.
We encourage candidates of all backgrounds and skillsets to consider opportunities at Pega. At Pega, we focus on the skills needed to be successful and we know that our employees can thrive even if they don't possess a traditional background. If you like the sound of this role, but are not sure if you are the right person, please consider applying. We would love to hear from you!
As an Equal Opportunity and Affirmative Action employer, Pegasystems will not discriminate in its employment practices due to an applicant's race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, veteran or disability status, or any other category protected by law.
Export Compliance – For positions requiring access to technical data subject to export control regulations such as this, Pegasystems may need to obtain export license approval from the U.S. Government and EU Authorities for certain individuals.
Accommodations – If you require reasonable accommodations under the Americans with Disabilities Act (US only) or comparable regional regulations in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please contact us here or contact (US only) 1-888-PEGA-NOW and/or 225 Wyman Street Waltham, MA 02451 ATTN: Benefits.
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