Optimize bots to get real work done
Businesses are increasingly turning to robotic process automation (RPA) solutions as a way to save time and resources on simple, redundant tasks. This should free up time for employees to spend on higher-value, more complex tasks. But in reality, the cost of administration eats into that surplus time.
When workload increases, valuable human efforts are wasted as bots must be manually reallocated to optimize efficiency. Businesses often end up buying even more bots to fill the gap – leaving them to sit unused during less busy times.
Time and money saved in one aspect of the business is simply being spent in another: purchasing and managing bots. Businesses need an automated solution.
With Pega’s new RPA Auto-balancing feature, you can be sure your investment in process automation is delivering as promised.
Pega’s Auto-balancing feature is the first in the industry to automatically reallocate bots based on real-time workloads.
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With no human intervention needed, the Auto-balancing feature:
- Redistributes bots when unexpected needs arise across the business
- Analyzes work assignments automatically to ensure SLAs are met
- Prioritizes high-priority work over less critical jobs when demands exceed capacity
Ultimately, businesses can both optimize efficiency and downsize their bots. Pega Robot Manager enables organizations to utilize RPA solutions as they were meant to be utilized – saving time, resources, and money.
Manage attended and unattended automation, and view your RPA robots and the work that they perform.
Hyperautomation creates a backbone of automation tools that work together to transform business processes, delivering reliable, scalable outcomes.
Pegasystems named a Visionary in the 2020 Gartner Magic Quadrant for Robotic Process Automation
Enables employees to deliver customers the outcomes they need faster, and with greater accuracy.