Personalize or Perish: The Rise of the Digital Consumer

Learn how leading insurers are addressing the major customer service trends impacting their business and driving efficient, personalized service. Insights from Mike Fitzgerald, Sr. Analyst, Celent, and Tom King, Sr. Director, Industry Principal, Pega.

Personalized, Digital Customer Service

Watch this webinar to learn how leading insurers are:

  • Addressing higher customer expectations for responsive, efficient customer service.
  • Transforming their organizations to respond to new challenges
  • Breaking down internal silos by modernizing legacy technology

Watch the Webinar

Watch the Webinar

Related Resources
Webinar icon
Webinar overview: Personalize or Perish: The Rise of the Digital Consumer
eBook
Insights on how Pega CRM software delivers a seamless customer experience
CSAA Insurance Group: Insights on how Pega and CSAA are working together to deliver CRM transformation