Pega Collaborative Healthcare Summit 2017 Replays

3:41

Pega Collaborative Healthcare Summit 2017: Introductory Remarks - Susan Taylor

Susan Taylor, Vice President & Global Business Line Leader Healthcare and Life Sciences for Pegasystems, discusses how technology can help bring health to medicine and create a personalized journey that delivers real health outcomes.

3:14

Anthem’s Journey as a Pega Customer to Transform its own Customer Journeys

At Pega's 2017 Collaborative Healthcare Summit, Anthem presents their success plan for creating a world class customer experience to deliver one Anthem brand to millions of customers acquired through the company's growth strategy.

4:20

Keynote Discussion: Artificial Intelligence: Healthcare’s New Nervous System

Artificial Intelligence (AI) in health represents a collection of multiple technologies enabling machines to sense, comprehend, act and learn so they can perform administrative and clinical healthcare functions.

4:27

The Transformational Journey of HCSC With Pega Product Composer

Leveraging Pega’s Product Composer System for Healthcare, HCSC has transformed their management of product, plans, and benefits.

3:16

The Compliance Advantage in Medicare Advantage: A Journey From the Brink to the Forefront

QualChoice Health shares the journey of its largest Medicare Advantage plan, SoundPath Health, in deploying Pega’s CRM and workflow capabilities to realize dramatic improvements in its CMS Appeals compliance and Medicare STAR Ratings.

4:03

Customer Keynote: The Next Frontier in Personalized Health

Liat Ben Zur is a thought leader in digital transformation and spearheading the progression of mobile and the Internet of Things (IoT) as they intersect with consumers and healthcare at Philips.

3:38

A Vision for Collaboration in Patient Care: A Personal Story - Connecting Patients and Caregivers for Better Outcomes

David deMilo, a Distinguished Engineer for Cisco IT and a major force in Cisco's CRM efforts, provides unique and personal insights into the needs for, and emerging capabilities associated with, transparency and improved communication with care teams and caregivers throughout patient journeys.

4:34

Pega Collaborative Healthcare Summit 2017: Welcoming Address - Tom Libretto

Tom Libretto, Chief Marketing Officer for Pegasystems, discuss how to get "Real" digital transformation in customer experience.

2:15

Technology in Action: Reshaping Healthcare, One Journey at a Time

In a world where the consumers decide the channels they engage in, the time they choose to engage and how long that engagement is worth their time, healthcare is charged with creating end user experiences that drive toward better health outcomes.