Optimizing Aftermarket Services for Big Savings

Managing warranty and aftermarket services processes can be cumbersome, especially for major auto companies. Learn how Ford is rolling out sophisticated case management software from Pega to 12,000 global dealerships to manage warranty claims, repairs, and supplier disagreements, which will save tens of millions of dollars in repair bills while improving the customer experience.

ComputerWeekly.com, July 23, 2015


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Service Operations Evolved

Service Operations Evolved

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