Customer Engagement

Customer Engagement

"Creating a compelling experience encourages customers to interact, purchase, and stay engaged with us over the long-term."

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Jo Allen, Business Lead, Next Generation Decisioning

Customer Service

Customer Service

"Our customers can reach us through chat, phone, or any channel they choose—and that's a game changer for us."

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Phil DeGuzman, Business Technologist, Global Service Logistics and Operations

Sales Effectiveness

Sales Effectiveness

"The tool gives agents the opportunity to focus on the customers. We've just seen incredible results."

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Matthew Wehrly, Corporate Vice President

Operational Excellence

Operational Excellence

"What really excites me about Pega is the fact that you can build for today, but design for tomorrow."

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Jason Little, SVP of Digital, Architecture and IT Strategy

Who is Pega?

Pega is #1 in software for customer engagement and digital process automation.

What's Trending

Pega Infinity

Pega Infinity™

We’ve brought together customer engagement and digital process automation in one unified portfolio, powered by our no-code platform.

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2018 Ovum Decision Matrix

Pega is ranked #1 for Customer Engagement Platform (CEP) in Ovum's latest report.

Marketing made simple

Telecom giant Oi created a single AI-powered solution for 9,000 call center agents and 1,000 stores.

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Pega Infinity logo

Transform without limits

The next generation of Pega software opens up a whole new universe of possibilities.