Pega Blog

Build for Change®

The next best ideas in digital transformation.

Don Schuerman

Drive government efficiency with the 4 dimensions of scale

Tiffany Blair

Modularity is still the name of the game

Government agencies are going Agile

Leanne Russell

Government agencies are going Agile

DoD IT Modernization: No agency is too big or complex for radical improvements

Cindi Stuebner

DoD IT Modernization: No agency is too big or complex for radical improvements

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Advance Look: Government digital transformation and customer engagement

Customer satisfaction should drive your field service strategy

Brian O’Hearne

Customer satisfaction should drive your field service strategy

Modernizing government grants management: Reuse or re-write?

Doug Averill

Modernizing government grants management: Reuse or re-write?

Automation-human partnerships: CX ecosystems of the future

Vince Jeffs

Automation-human partnerships: CX ecosystems of the future

blogpegapredicts

Don Schuerman

Pega predicts: 5 customer engagement trends for 2018

New customer engagement rules: Long-Term equals success

Mike Asebrook

New customer engagement rules: Long-Term equals success

 Iot Digital Transformation – Public Sector

Dr. Setrag Khoshafian

Iot Digital Transformation – Public Sector

Five great customer experiences

Matthew Nolan

Five great customer experiences