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Build for Change®

The next best ideas in digital transformation.

Bill Marshall

Healthcare customer service gets personal

Susan Taylor

A new game in healthcare value: responsive benefits

Don Schuerman

Drive government efficiency with the 4 dimensions of scale

Tiffany Blair

Modularity is still the name of the game

Jitesh Rohatgi

Improve member engagement using lessons from clinicians

Government agencies are going Agile

Leanne Russell

Government agencies are going Agile

To cure your ailing wellness programs: personalize

Jitesh Rohatgi

To cure your ailing wellness programs: personalize

The Retailization of Healthcare

Susan Taylor

The Retailization of Healthcare

Jitesh Rohatgi

Deepen health plan member connections by delivering personalized experiences

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Leveraging digital technology to impact the opioid crisis

DoD IT Modernization: No agency is too big or complex for radical improvements

Cindi Stuebner

DoD IT Modernization: No agency is too big or complex for radical improvements

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Advance Look: Government digital transformation and customer engagement