Grow the Card Business 50%
TD Financial Group’s Visa card business has grown its portfolio of accounts by 50% over the past two years and plans to continue aggressive growth in both domestic and international markets.
- Accelerate card growth internationally and domestically
- One touch customer service resolution
- Improvement in service excellence
- Lower costs thru streamlined operations
- 70% speed increase in requests involving back office
- 30% straight through processing in dispute cases
- Back office reduced 50% for disputes - staff redeployed
- 95% reduction IT costs for bi-annual Visa compliance updates
- All while growing the business at 50%
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