メインコンテンツに飛ぶ

We'd prefer it if you saw us at our best.

Pega.com is not optimized for Internet Explorer. For the optimal experience, please use:

Close Deprecation Notice

Video

PegaWorld 2018: Building Beautiful Customer Experiences with AI (Video)

Even though AI has been around for 60 years, it is only now that artificial intelligence can be used to create personalized customer experiences, better self service, and key customer insights. For decades we've provided customers with experiences that were very non-human. All too often we don't know who our customers are, we don't know what's going on in their lives, we have no idea what they need or why. Across the board customer experiences are still made for the masses and not the individual. However advances in artificial intelligence now make it possible for brands to treat customers less like machines and more like people. AI and machine learning learning provides actual personalization - where we can now treat a customer truly like a person.


タグ

トピック: AI・意思決定 トピック: PegaWorld

関連リソース

Best of Pega

おすすめの調査とインサイト

業界の最新情報、今のトレンド、今後の動向についてお届けします。

コレクションを見る
Why Pega

Pegaが選ばれる理由

当社の優位性は、ユニークでパワフルなソフトウェアだけではありません。

詳しくはこちら
シェアする Share via x Share via LinkedIn Copying...