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Pega Evolve Forum France: COVID-19: keys to success, agility and performance

In the process of transforming these processes and its Customer Relationship Management tool, Cdiscount has shaken up its organization and its project schedule to brilliantly take up the challenge of containment, and thus face an unexpected explosion and transformation of its activity.


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トピック: カスタマーエンゲージメント 課題: カスタマーエンゲージメント

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