An insider's perspective on digital customer service
Digital transformation (DX) is tough, especially when it comes to customer service. But that doesn’t mean that you’re doomed. Sometimes, a DX effort can be a major success. Just like it was for our friends at Digital Federal Credit Union (DCU).
Watch our webinar with DCU leadership and Pega experts to learn:
- How DCU overcame big challenges - both cultural and technological
- Insider secrets to success
- Predictions for digital transformation in the next five years