Healthcare Summit 2016: BCBSM's Pega Journey for Improved Customer Service

Watch Raymond O'Reilly - Director II, Servicing Operations, BCBSM talk about how he used Pega to improve customer service at BCBSM.


Related Resources

PegaWorld 2019

Registration is now open

Hear how remarkable brands are leveraging Pega technology to transform their business.

Pega Infinity

Pega Infinity™

We’ve brought together customer engagement and digital process automation in one unified portfolio, powered by our visionary no-code platform.