PegaWorld 2019 agenda

You don’t have to choose between flawless experiences and streamlined processes. At PegaWorld, you’ll hear from both CX leaders and automation experts – and get the insights you need for real digital transformation.

Sunday, June 2

7:30 AM – 9:30 PM
Registration open
9:00 AM – 5:00 PM
Hands-on training classes
2:00 PM – 4:00 PM
Partner training
4:30 PM – 6:00 PM
Industry Networking Receptions
7:00 PM – 9:30 PM
Welcome Reception

Monday, June 3

6:30 AM – 7:30 PM
Registration open
7:00 AM – 8:15 AM
Breakfast
8:30 AM – 11:00 AM
Keynotes
11:00 AM - 6:30 PM
Tech Pavilion open
11:45 AM - 12:30 PM
Sessions
12:00 PM - 2:00 PM
Lunch
1:30 PM - 2:15 PM
Sessions
2:30 PM - 3:15 PM
Sessions
3:30 PM - 4:15 PM
Sessions
4:30 PM - 6:30 PM
Cocktail Reception in Tech Pavilion
7:00 PM - 10:00 PM
Evening event

Tuesday, June 4

6:30 AM – 7:00 PM
Registration open
7:30 AM – 8:45 AM
Breakfast
9:00 AM – 11:00 AM
Keynotes
11:00 AM - 7:00 PM
Tech Pavilion open
11:45 AM - 12:30 PM
Sessions
12:00 PM - 2:00 PM
Lunch
1:30 PM - 2:15 PM
Sessions
2:30 PM - 3:15 PM
Sessions
3:30 PM - 4:15 PM
Sessions
4:30 PM - 7:00 PM
Closing Reception in Tech Pavilion

Wednesday, June 5

Developer Day*
7:00 AM – 10:00 AM
Registration open
7:30 AM - 8:30 AM
Breakfast
8:30 AM - 11:45 AM
Workshops
11:45 AM - 1:00 PM
Developer Lunch
1:00 PM - 2:00 PM
Developer Day: Ask Me Anything (AMA)
2:00 PM - 3:30 PM
Developer Day: Challenge
3:00 PM - 4:30 PM
Developer Day: Networking Social
*Developer Day is an additional $300
Showing 8 result(s) for Sponsored. (Clear filters)
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Sponsored

15 Days to 15 Minutes: How CYBG Revolutionized Their Customer Onboarding Process

Monday, June 3, 2019 • Premier Ballroom 319 Mon

When CYBG divested from National Australia Bank, an opportunity to revolutionise Clydesdale and Yorkshire Banks’ customer journeys, from onboarding through retention, presented itself. CYBG will share how Pega was leveraged to rapidly...

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Sponsored

Driving Continuous Business Value through BOTs: How BCBS NC realized $10M in business value by leveraging Pega Robotics

Monday, June 3, 2019 • Chairman's Ballroom 361 Mon

Blue Cross Blue Shield of North Carolina (Blue Cross NC) is passionate about leading the transformation of Healthcare in NC - delivering innovative solutions that simplify the health care system, improve efficiency...

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TCS : “Worldpay - A Digital Transformation Journey to Accelerate and Automate Dispute Processing”

Tuesday, June 4, 2019 • Chairman's Ballroom 355 Tues

Worldpay is one of the most trusted and respected organizations in the payment processing industry, as well as the nation's largest PIN debit acquirer as per The Nilson Report. Worldpay’s journey with...

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Robotics vs Intelligent Automation – Cautionary Tales and Axioms

Tuesday, June 4, 2019 • Premier Ballroom 319 Tues

Robotic Process Automation is center-square in “Buzzword Bingo”. Organizations stampede to robotic platforms to capture their purported benefits of operational efficiency. It’s true that robotic automation provides for impressive gains quickly at...

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Vision, journey and lessons learned for transforming Fraud Case Management at Barclays

Tuesday, June 4, 2019 • Premier Ballroom 315 Tues

The promise and potential of Digital Transformation is immense, but to achieve the desired results, you need to consider more than just technologies. In this session, Alex, Rishi and Vanessa will discuss...

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Navigate your Next with Intelligent Experience Driven Digital Platform

Tuesday, June 4, 2019 • Chairman's Ballroom 359 Tues

Telenet is reinventing their customer experience across all touch points. A new Digital Platform, for driving hyper personalized customer engagement and operational efficiency is underpinned by real-time, contextual customer data to deliver...

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Stop Listening to Your Heart, Let Workforce Intelligence Guide You

Monday, June 3, 2019 • Premier Ballroom 319 Mon

The great wealth of information revealed by Workforce Intelligence (WFI) inspires a prophetic vision of operational efficiencies and competitive advantage. Given the convergence of full stack Digital Process Automation (DPA) ushered in...

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Sponsored

Reimagining Insurance Digital Transformation

Tuesday, June 4, 2019 • Premier Ballroom 317 Tues

Join this session to hear how leading insurance companies have turned the “Digital Transformation” buzzword into a reality, with Industry leading Pega Technology. QBE, Lloyds of London, Aflac and Incessant Technologies will...