PegaWorld 2019 agenda

You don’t have to choose between flawless experiences and streamlined processes. At PegaWorld, you’ll hear from both CX leaders and automation experts – and get the insights you need for real digital transformation.

Sunday, June 2

7:30 AM – 9:30 PM
Registration open
9:00 AM – 5:00 PM
Hands-on training classes
2:00 PM – 4:00 PM
Partner training
4:30 PM – 6:00 PM
Industry Networking Receptions
7:00 PM – 9:30 PM
Welcome Reception

Monday, June 3

6:30 AM – 7:30 PM
Registration open
7:00 AM – 8:15 AM
Breakfast
8:30 AM – 11:00 AM
Keynotes
11:00 AM - 6:30 PM
Tech Pavilion open
11:45 AM - 12:30 PM
Sessions
12:00 PM - 2:00 PM
Lunch
1:30 PM - 2:15 PM
Sessions
2:30 PM - 3:15 PM
Sessions
3:30 PM - 4:15 PM
Sessions
4:30 PM - 6:30 PM
Cocktail Reception in Tech Pavilion
7:00 PM - 10:00 PM
Evening event

Tuesday, June 4

6:30 AM – 7:00 PM
Registration open
7:30 AM – 8:45 AM
Breakfast
9:00 AM – 11:00 AM
Keynotes
11:00 AM - 7:00 PM
Tech Pavilion open
11:45 AM - 12:30 PM
Sessions
12:00 PM - 2:00 PM
Lunch
1:30 PM - 2:15 PM
Sessions
2:30 PM - 3:15 PM
Sessions
3:30 PM - 4:15 PM
Sessions
4:30 PM - 7:00 PM
Closing Reception in Tech Pavilion

Wednesday, June 5

Developer Day*
7:00 AM – 10:00 AM
Registration open
7:30 AM - 8:30 AM
Breakfast
8:30 AM - 11:45 AM
Workshops
11:45 AM - 1:00 PM
Developer Lunch
1:00 PM - 2:00 PM
Developer Day: Ask Me Anything (AMA)
2:00 PM - 3:30 PM
Developer Day: Challenge
3:00 PM - 4:30 PM
Developer Day: Networking Social
*Developer Day is an additional $300
Showing 5 result(s) for Product Spotlight. (Clear filters)
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Product Spotlight

Don't Panic! The Troubleshooters Guide to the Service Galaxy is Here!

Tuesday, June 4, 2019 • Premier Ballroom 316

Regardless of where your customer journey may take you, it's always reassuring to know that you have a guide in case you lose your way. In Customer Service, troubleshooters are the perfect...

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Product Spotlight

Connecting and Integrating with Pega

Tuesday, June 4, 2019 • Chairman's Ballroom 370

Enterprises are under pressure to deliver new experiences on the front end and, at the same time, maintain back-end systems that store the data and transactions that are core to your business. ...

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Product Spotlight

Introducing Cosmos Work: A new UX Framework

Monday, June 3, 2019 • Chairman's Ballroom 368

Introducing the revolutionary Cosmos Work UX framework—the world’s first UX framework built around case management, AI, and collaboration. In a deep dive on this new technology, learn how Pega Cosmos Work can...

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Product Spotlight

Let your data speak to you - Advanced Visual Analytics at Scale

Monday, June 3, 2019 • Chairman's Ballroom 370

Much has been made of ‘Data Discovery and Exploration’. Learn how Pega’s new self-service data and business intelligence solution make data work for you to uncover new insights, improve efficiencies throughout your...

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Product Spotlight

Workforce Intelligence: Putting Desktop Insights to Work

Tuesday, June 4, 2019 • Premier Ballroom 315

Join Pega to learn about the powerful insights behind Workforce Intelligence data from our ongoing work in studying 35 global companies. See how operational intelligence can set the foundation for continuous improvement...