PegaWorld 2019 agenda

You don’t have to choose between flawless experiences and streamlined processes. At PegaWorld, you’ll hear from both CX leaders and automation experts – and get the insights you need for real digital transformation.

Sunday, June 2

7:30 AM – 9:30 PM
Registration open
9:00 AM – 5:00 PM
Hands-on training classes
2:00 PM – 4:00 PM
Partner training
4:30 PM – 6:00 PM
Industry Networking Receptions
7:00 PM – 9:30 PM
Welcome Reception

Monday, June 3

6:30 AM – 7:30 PM
Registration open
7:00 AM – 8:15 AM
Breakfast
8:30 AM – 11:00 AM
Keynotes
11:00 AM - 6:30 PM
Tech Pavilion open
11:45 AM - 12:30 PM
Sessions
12:00 PM - 2:00 PM
Lunch
1:30 PM - 2:15 PM
Sessions
2:30 PM - 3:15 PM
Sessions
3:30 PM - 4:15 PM
Sessions
4:30 PM - 6:30 PM
Cocktail Reception in Tech Pavilion
7:00 PM - 10:00 PM
Evening event

Tuesday, June 4

6:30 AM – 7:00 PM
Registration open
7:30 AM – 8:45 AM
Breakfast
9:00 AM – 11:00 AM
Keynotes
11:00 AM - 7:00 PM
Tech Pavilion open
11:45 AM - 12:30 PM
Sessions
12:00 PM - 2:00 PM
Lunch
1:30 PM - 2:15 PM
Sessions
2:30 PM - 3:15 PM
Sessions
3:30 PM - 4:15 PM
Sessions
4:30 PM - 7:00 PM
Closing Reception in Tech Pavilion

Wednesday, June 5

Developer Day*
7:00 AM – 10:00 AM
Registration open
7:30 AM - 8:30 AM
Breakfast
8:30 AM - 11:45 AM
Workshops
11:45 AM - 1:00 PM
Developer Lunch
1:00 PM - 2:00 PM
Developer Day: Ask Me Anything (AMA)
2:00 PM - 3:30 PM
Developer Day: Challenge
3:00 PM - 4:30 PM
Developer Day: Networking Social
*Developer Day is an additional $300
Showing 4 result(s) for Customer How To. (Clear filters)
Thumbnail

Customer How To

The Transformational Journey of Pega at Anthem

Monday, June 3, 2019 • Chairman's Ballroom 361

Over the course of 10 years, the Pega footprint at Anthem has grown to a suite of over 20 applications deployed across the technology ecosystem. While immediate value was recognized and delivered...

Thumbnail

Customer How To

ING: How to Take Over the World

Monday, June 3, 2019 • Premier Ballroom 316

Two years ago, Derek talked about setting up ING's Pega Hotel in the Netherlands. On his last slide, the next step for the Hotel was "Take over the world." This year, he'll...

Thumbnail

Customer How To

How consumerism is affecting customer engagement and digital transformation across industries

Monday, June 3, 2019 • Premier Ballroom 317 Mon

Within a highly regulated industry undergoing major transformation and amidst the pressures of consumerism, learn how UnitedHealthcare, Pfizer, and Highmark are envisioning customer engagement and service of the future and are addressing...

Thumbnail

Customer How To

How Paypal reduced time to market utilizing modular code and Pega’s incremental deployments.

Tuesday, June 4, 2019 • Premier Ballroom 319 Tues

With the increased competition, the demand on time to market a feature is highest than ever. With modular code development and identifying the candidates for regression, helped Paypal to reduce their release...