PegaWorld 2019 agenda

You don’t have to choose between flawless experiences and streamlined processes. At PegaWorld, you’ll hear from both CX leaders and automation experts – and get the insights you need for real digital transformation.

Sunday, June 2

7:30 AM – 9:30 PM
Registration open
9:00 AM – 5:00 PM
Hands-on training classes
2:00 PM – 4:00 PM
Partner training
4:30 PM – 6:00 PM
Industry Networking Receptions
7:00 PM – 9:30 PM
Welcome Reception

Monday, June 3

6:30 AM – 7:30 PM
Registration open
7:00 AM – 8:15 AM
Breakfast
8:30 AM – 11:00 AM
Keynotes
11:00 AM - 6:30 PM
Tech Pavilion open
11:45 AM - 12:30 PM
Sessions
12:00 PM - 2:00 PM
Lunch
1:30 PM - 2:15 PM
Sessions
2:30 PM - 3:15 PM
Sessions
3:30 PM - 4:15 PM
Sessions
4:30 PM - 6:30 PM
Cocktail Reception in Tech Pavilion
7:00 PM - 10:00 PM
Evening event

Tuesday, June 4

6:30 AM – 7:00 PM
Registration open
7:30 AM – 8:45 AM
Breakfast
9:00 AM – 11:00 AM
Keynotes
11:00 AM - 7:00 PM
Tech Pavilion open
11:45 AM - 12:30 PM
Sessions
12:00 PM - 2:00 PM
Lunch
1:30 PM - 2:15 PM
Sessions
2:30 PM - 3:15 PM
Sessions
3:30 PM - 4:15 PM
Sessions
4:30 PM - 7:00 PM
Closing Reception in Tech Pavilion

Wednesday, June 5

Developer Day*
7:00 AM – 10:00 AM
Registration open
7:30 AM - 8:30 AM
Breakfast
8:30 AM - 11:45 AM
Workshops
11:45 AM - 1:00 PM
Developer Lunch
1:00 PM - 2:00 PM
Developer Day: Ask Me Anything (AMA)
2:00 PM - 3:30 PM
Developer Day: Challenge
3:00 PM - 4:30 PM
Developer Day: Networking Social
*Developer Day is an additional $300
Showing 7 result(s) for Sales Automation. (Clear filters)
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Keynote

Up, Up, and Away: Unleashing the Superpowers of Pega Infinity

DATE TBD

You know that feeling – the one where you’re defeated by technology. Legacy systems and messy architecture prevent you from engaging your customers in exciting new ways. Look, we’ve been there too....

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Customer Case Study

How Pega is powering business transformation at CNO Financial Group

Tuesday, June 4, 2019 • Premier Ballroom 319

CNO Financial Group is on a journey to implement Pega Customer Service for Insurance, Sales Automaton for Insurance, and the Pega Foundation to improve processes, enhance integration, and retire legacy platforms. Learn...

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Customer Case Study

How Scotiabank is modernizing their Global Technology Platform with Pega Infinity on the Cloud

Monday, June 3, 2019 • Premier Ballroom 316

Learn about Scotia’s platform modernization initiative that offers “Pega-as-a-Service” to internal partners across the enterprise. Discover multi-cloud computing benefits including lower risk of DDoS attacks, and improved reliability and flexibility. Delve into...

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Customer Case Study

Product Modernization Delivers Enterprise Value at HAP

Monday, June 3, 2019 • Chairman's Ballroom 355

Employer groups, dissatisfied with the ability of existing offerings to help them and their employees reduce total cost of health, are shopping for new products in larger numbers (62%) and changing carriers...

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Spark Talk

The 36 Sexiest Use-Cases For Pega AI & Decisioning

Tuesday, June 4, 2019 • Chairman's Ballroom 370

Pega’s Decisioning AI was originally built to provide intelligence to agents in the call-center, but now power dozens of different channels and business functions, and hundreds of distinct use-cases. Pega’s Real-Time AI...

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Spark Talk

What’s Next: Vision and Roadmap for AI, Robotic Automation, and Customer Engagement Applications

Tuesday, June 4, 2019 • Chairman's Ballroom 368

Join us for a first-hand look into the vision and the roadmap for Pega’s industry-leading artificial intelligence, robotic automation and customer engagement applications including Pega Marketing, Pega Sales Automation and Pega Customer...

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Meet Up

Healthcare Benefit Modernization Meet Up

DATE TBD

Meet your peers and engage in a lively lunchtime discussion on the industry’s demand for benefit modernization. Whether you are starting your road map or well into your journey to offering healthcare...