Session: Customer Case Study

How Pega is powering business transformation at CNO Financial Group

Date and Location

June 4, 2019, 1:30PM - 2:15PM
Premier Ballroom 319


  • Sean Fallon
    Vice President Application Development
  • Brian Wilson
    Vice President Field Development
    Bankers Life
  • Josh Doty
    Director IT Process & Tools

CNO Financial Group is on a journey to implement Pega Customer Service for Insurance, Sales Automaton for Insurance, and the Pega Foundation to improve processes, enhance integration, and retire legacy platforms. Learn how CNO is leveraging the power of Pega to transform the agent, associate and customer experience. In this session you will hear why CNO choose Pega, how Pega supports the company’s vision and objectives and gain insight into the implementation approach utilized to drive transformation. .